Education Recruitment Director

Contract Type: Full-time, permanent  
Location: Dubai

ABOUT THE ROLE
 

The Education Recruitment Director is accountable for:

• Collaborating with their respective Regional Director and Partner Sales Team to develop product focus for their source markets based on segmentation via the agent channel.
• Gathering and sharing market insights with their respective Regional Director and the Global Director, Recruitment Managers so that Study Group has the right product fit and messaging for our sources markets.
• Leading a team of employees to manage, develop a targeted portfolio of products alongside channel, ensuring that Study Group has the most up to date, effective Recruitment Managers in market.
• Allocating appropriate resources within this team to support pipeline optimisation to increase conversion rates close to intake.

ABOUT YOU

Delivery of Sales Targets

• In conjunction with Regional Directors and Product Marketing, develop and deliver strategies and plans to ensure effective demand generation and pipeline management activities across all source markets.
• Contribute towards the development of holistic annual agent account plans either to more centres in same destinations or diversify into new destinations
• Enable at a regional and product level in developing the agent channel as part of an extended Study Group sales team through the delivery of efficient and impactful agent education/events which position Study Group as the go-to provider and supports continued improvements in agent satisfaction.
• In conjunction with the Global Director Recruitment Managers, ensure the appropriate allocation of sales resources across the portfolio to deliver expected outcomes for each product in the portfolio, flexing resources to meet new priorities/focus areas as required.

Product Enablement

• Ensure critical product, sales and marketing information is disseminated across the Regional Recruitment Manager team on a timely basis, and that changes are embedded with speed and accuracy.
• Ensure calendar of continuous product refreshers events/training for agent counsellors based on volumes and agent growth plans, maximising attendance at online and face to face events.
• Provide market insights and product information to a range of internal stakeholders and agents, from source markets to support the future development of current/new products.

Leadership

• Build a team to deliver on the new hybrid product sales strategy, ensuring that best practice sales processes and behaviours are embedded across the organisation.
• Ensure an effective communication strategy is embedded to ensure all Recruitment Managers stay up to date with product propositions, entry requirements and any compliance/regulatory requirements for source/destination markets.
• Align the Regional Recruitment Manager team with the Company mission, vision, values and strategy; clearly articulate the Company business goals/plans and initiatives, ensure they are translated into action through outcome setting, regular cascade/communication and feedback processes.
• Drive a high performance and sales coaching culture, ensuring a constant focus on the delivery of high quality outcomes.
• Motivate and energise the Regional Recruitment Manager team through positive reinforcement and by acting as an inspirational role model.

ABOUT YOU

• Track record of delivering and exceeding sales targets.
• A good understanding of the international education market and the needs of students in source markets. 
• Experience of working in an international corporate/matrix environment
• Experience of working with a CRM and using data/reporting to drive decision making

Personal Attributes:

• Demonstrable business and commercial acumen, analytical and quantitative abilities. 
• A relentless focus on driving high quality outcomes across a large regional team, setting clear targets and continuously monitors progress against these.   
• Holds others to account for delivery, and provides coaching and feedback to support team members in their development.
• Agile in approach – can move seamlessly between short-term tactical and medium term plans and activities.  
• A strong collaborator who develops effective relationships and networks with key internal and external stakeholders.  
• Able to understand and interpret information and data from a range of sources and use this to the benefit of the team.
• Negotiates effectively and is able to adapt approach based on the needs of the stakeholder.
• Comfortable working in ambiguity and is able to develop creative solutions or adapt to changing circumstances to ensure the delivery of planned outcomes.
• Demonstrates effective and timely decision making and judgement, recognising when issues need to be escalated to more senior leaders.
• Highly organised and self-motivated; able to create plans and prioritise work for self and others, ensuring that tight deadlines are delivered.
• Excellent written and oral communicator, able to clearly and confidently convey the benefits of proposals/actions. 

Competencies

• Being accountable
• Collaborating together to succeed
• Embracing Study Group’s vision and mission
• Valuing a learning mindset
• Planning and delivering
• Achieving high-quality outcomes
• Striving for operational excellence
• Embracing change
• Persuading and influencing
• Growing the business
• Leading and developing talent

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.