Registry and Operations Coordinator

Contract type: Full time(37.5hours) - Permanent

Location: Leeds, Leeds International Study Centre

Salary: up to £ 27500 per annum

Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. 
You will work within the existing Registry & Operations Team to ensure the day-to-day operational functions of the study centre are carried out. You will need to be organised, with strong ICT skills, an administrative background and ideally experience of line management.

ABOUT THE ROLE

• Data inputting using both Office systems and Student Data Management systems.
• Monitoring student attendance including dealing with absence requests.
• Organising student meetings with the Centre Management Team.
• Creating engaging student facing information for the Virtual Reception.
• Creating pro-forma letters for students e.g. bank letters.
• Dealing with general student queries – face to face, by email and phone.
• Ensuring the centre is presentable and organised and purchasing necessary equipment (stationery, tea/coffee etc).
• Assisting the Health & Safety Officer with ensuring the campuses are safe and well maintained.
• Additional administration support to members of the Senior Leadership Team.
• Frontline student IT support.
• Assisting with organising student induction and events.
• Assisting with visa checks and compliance.
• Assisting the Assessments Officer with preparations for assessments boards and progression monitoring.
• Any other duties as required by the Head of Department and Senior Leadership Team.
• To adhere to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety.
• Complete student applications to university via the Direct Entry system.

ABOUT YOU

• Minimum of Level 4 qualification (HNC/HND/Foundation Degree/Year) or equivalent .
• Experience of working within administration
• Experience of working in an academic setting in a student facing role is desirable.
• Experience of line management is desirable.

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.