Contract Type: Full-time, permanent  
Location: Asia-based (Malaysia, Indonesia, Vietnam) with availability to travel.

The Senior Manager, Bellerbys Delivery Partner Management, plays a critical leadership role in driving the performance, quality, and growth of Bellerbys Global’s delivery partners across Asia. This position ensures that delivery partner operations, recruitment activities, and student outcomes are executed to the highest standards, while aligning cross‑functional teams to support delivery partner success. The role requires a commercially sharp, operationally disciplined leader who thrives in a matrix environment and can influence both internal and external stakeholders.

ABOUT THE ROLE

Delivery Partner Management & Performance Oversight

• Lead and manage all existing Bellerbys Global delivery partners across Asia with proper account plans, ensuring smooth, efficient, and effective operations and student recruitment.
• Monitor partner performance across recruitment, admissions, student support, and program delivery.
• Conduct regular account planning and review sessions to identify what works, what doesn’t, and where improvements are required.
• Ensure delivery partners adhere to Bellerbys Global quality, compliance, and operational standards.

Cross‑Functional Alignment & Execution

Follow through on action items discussed and aligned with delivery partners by coordinating with internal teams including Marketing, Operations, Admissions, Quality Assurance, Product, and Finance.
Ensure timely execution of initiatives, campaigns, and operational improvements.
Act as the central liaison between partners and internal stakeholders to resolve issues and accelerate outcomes.

Recruitment Growth & Pipeline Management

• Lead regular pipeline review meetings with delivery partners to ensure inquiry, application, and offer volumes are growing.
• Support partners with recruitment strategies, market insights, and tactical interventions to strengthen conversion. Work closely with Study Group General Managers and Area Directors to identify new recruitment opportunities by country and match them to suitable delivery partners.

Admissions & Student Journey Excellence

• Ensure partners maintain a smooth, efficient, and compliant admissions process.
• Oversee the timely issuance of offers and ensure students receive accurate, high‑quality guidance.
• Identify bottlenecks in the admissions workflow and drive continuous improvement.

Capability Assessment & Future Program Readiness

• Evaluate delivery partners’ capacity and capability to recruit students internationally across different nationalities, work closely with relevant internal and external teams on assessment and landing.
• Assess partners’ readiness to deliver new programs and support student progression to overseas and local universities.
• Recommend capability‑building initiatives or partner adjustments where necessary.

Key Competencies

• Strong in execution and be able to follow through with tasks to the desire outcomes.
• Strategic thinking and commercial awareness - Strong relationship‑building and negotiation skills.
• Operational discipline and project management capability.
• Data‑driven decision‑making.
• Cultural fluency and adaptability.
• High accountability and ownership minds

ABOUT YOU

Essential:

• University bachelor qualification.
• Minimum 10 years of experience in sales, operations, partner management, and / or education management. Proven track record in managing external partners, distributors, or education agents in a regional capacity. Strong communication and stakeholder‑management skills, with the ability to influence at all levels. Demonstrated business acumen and the ability to analyse performance data to drive decisions.
• Highly organised, strong in follow‑through, and able to manage multiple workstreams simultaneously— similar to a project manager.
• Available to travel. - Excellent command of English.

Preferred:

• Proficiency in Mandarin and/or Cantonese. - Experience in international education, student recruitment, or pathway programs.
• Familiarity with cross‑functional collaboration in a matrix organization.

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.