Centre Director

Contract type: Full Time (37.5 hours) – Permanent  

Location: Kingston upon Thames, Kingston International Study Centre.

Salary: £65,000 per annum 

To provide academic and operational leadership to the team responsible for designing and delivering the International Study Centre’s (ISC) portfolio of programmes; and to lead the relationship with the partner university in respect of operational and academic management matters. To provide clear strategic direction for the ISC in line with organisational objectives in conjunction with the ISC and Study Group’s wider management team.

ABOUT THE ROLE

• Lead and motivate ISC academic staff to contribute to ensuring the best possible student outcomes and student experience.
• Contribute to developing, communicating and enacting the strategy and priorities for the ISC.
• Contribute to ISC’s Partnership Development Plan and other strategic documents, to ensure their currency.
• Provide effective performance management of direct reports, including: setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.
• Facilitate, encourage and support staff to participate in regular continuous professional development activity.
• Recruit new staff as required according to Study Group policies and procedures and ensure that the ISC is appropriately resourced at all times.
• Actively lead the ISC Senior Management Team.
• Plan and undertake regular personal development as agreed with Executive Dean.
• Ensure that staff feedback mechanisms are effectively used to ensure that staff are retained and developed, and would recommend Study Group as a place to work
• Represent the ISC on key joint committees and in the absence of the ISC Director/Deputy; deputise on strategic groups.
• Where appropriate, and through negotiation with the partner university, be a member of strategic groups.
• Lead the planning, management and delivery of all the ISC’s academic programmes and courses to ensure the best possible student outcomes and student experience.
• Set the framework for and oversee the allocation of teaching resources, ensuring that teaching and learning activities are planned and delivered within an agreed budget and meet operational margins.
• Ensure that teaching resources are planned and allocated in good time before the start of each term.
• Ensure that effective processes are in place for the recruitment of academic staff and ensure that all academic staff are suitably qualified to teach sessions and courses on which they are scheduled.
• Work in collaboration with central Product and Curriculum colleagues to ensure that the ISC designs and introduces new courses and products as appropriate to the ISC’s strategic Partnership Development Plan.
• Create effective internal partnerships with key stakeholders from the Provider and Central Operations Teams; including HR, Finance, IT, Estates, Data Team, Sales and Marketing, and Academic Office.
• Work in partnership with central Product and Curriculum colleagues to ensuring that the design and delivery of all courses are conducted with reference to and according to Study Group’s, partner universities and relevant external agencies’ quality frameworks, policies, procedures and codes of practice.
• Ensure that processes are in place for the effective design and implementation of appropriate, fair and secure assessment activities on all courses and ensure all students receive effective assessment feedback.
• Lead on ensuring the implementation of actions from the Centre Action Plan, and monitor and report regularly on progress against actions in the Centre Action Plan.
• Run and chair relevant governance committees and groups as agreed with Executive Dean and/or the partner university.
• Ensure high levels of automatic progression are achieved for students across all modules, courses and programmes.
• Support the internal retention of students, effectively utilising the network links and partnerships to create opportunities for all students.
• Analyse data and feedback from a wide variety of sources to monitor progress towards progression targets, planning and implementing remedial actions where necessary, supporting the relevant ISC teams to achieve this.
• Produce Annual Monitoring Reports for submission to Study Group and the partner university.
• Provide reports, data and recommendations to key partnership meetings and Provider management and academic governance meetings.
• Ensure that high quality service levels are delivered to students and other stakeholders, and that student satisfaction remains at a high level.
• Develop and maintain effective relationships with key contacts at the partner university, ensuring a full understanding of relevant university curriculum content, assessment modes and quality policies and procedures.
• Facilitate interaction between partner university staff and ISC academic and student experience staff to ensure the best possible transition for students.
• Attend and represent the ISC at governance and management meetings with the partner university as agreed with the Executive Dean, providing presentations, information and data analysis.
• Work in collaboration with Partner Development colleagues as a key representative in the partnership, interacting with and leveraging partner relations to develop and grow the ISC.  
• Ensure that the ISC has access to key data on the performance of students once they have progressed to the partner university.
• Work effectively and collaboratively with Sales, Marketing and Admissions to ensure that the ISC grows, develops and remains an attractive proposition for international students and relevant stakeholders.

ABOUT YOU

• Bachelor degree
• Teaching qualification
• Leadership and management training
• Leadership and management experience in a teaching and learning environment
• Experience of teaching in UK higher or further education
• Experience of leading and facilitating change
• Experience of teaching international students
• Experience of planning and running complex education courses and programmes
• Experience of partnership working or partnership management in the education sector.

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.