Student Enrolment Advisor
Bogotá, Colombia
Full Time
Entry Level
Contract Type: Full time, Permanent
Location: Colombia.
JOB OVERVIEW
This front-line sales role within the Global Direct Sales team is focused on recruiting students from North America and Latin America to Study Group’s portfolio of Higher Education programmes. The successful candidate will be responsible for converting leads into enrolments through proactive outreach via phone, email, and virtual meetings, while delivering exceptional customer service and maintaining strong relationships with students, parents, and key stakeholders.
ABOUT THE ROLE
- Manage and respond to student leads within agreed SLA timelines
- Own the sales pipeline from enquiry to arrival, maintaining detailed forecasting data
- Promote marketing campaigns and conversion strategies to meet enrolment and revenue targets
- Provide education advisory services to students, parents, and school stakeholders across LATAM and North America
- Maintain accurate records and manage applications via Salesforce CRM
- Collaborate with internal teams (Admissions, Visa Compliance, etc.) to ensure smooth sales processes
- Deliver high-quality customer service with attention to detail
- Identify opportunities for business development and marketing to drive student enrolment
- Meet individual and team KPIs and growth targets
- Engage in ongoing market research and self-learning to stay informed.
- Proven experience in cold calling and direct sales (essential)
- Background in education sales or marketing (essential)
- Strong understanding of the international student marketplace
- Experience working with Salesforce CRM or similar systems (essential)
- Demonstrated ability to meet and exceed targets (essential)
- Tertiary education, preferably with international study experience (desirable)
- Fluency in Spanish and Portuguese (essential)
- Strong communication and relationship-building skills across diverse cultures
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
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